Specialised Solutions for Commercial Lenders’ Compliance Management

We offer a comprehensive set of risk and compliance solutions tailored to a variety of commercial lenders' compliance obligations. We can help you comply with corporate lending regulations in a commercially oriented and goal-focused manner, providing a tailored approach to commercial lenders' compliance management with regard to your specific circumstances, including:

• Your business goals
• Your corporate finance solutions
• Your business size
• Your technology and human resources
• Your risk appetite
• Your governance structure
• Your client demographics
• Your countries of operation, their applicable laws, and relevant commercial lenders' licensing requirements and regulations, including key aspects such as outsourced providers' monitoring, compliance training, risk management, audit, and assurance.
• Any related compliance obligations, including, but not limited to, commercial lenders' obligations under privacy laws, anti-money laundering and counter-terrorist financing (AML/CFT) laws, fair trading laws, and more.
• Commercial lenders' compliance assurance obligations, including internal control design and testing, implementation of compliance calendars, management plans, compliance assurance programs and other second and third-line compliance requirements.
• Specific operational compliance requirements for commercial lenders, including but not limited to:
  • Customer due diligence and onboarding
  • Surveillance and monitoring
  • Recordkeeping
  • Conflict of interest management
  • Regulatory technology (RegTech) integration
  • Internal reporting
  • External reporting
  • Transaction execution
  • Regulatory Filings

 

What Jurisdictions Do Our Compliance Solutions Cover?

Our compliance solutions extend across major financial markets and cover corporate lending regulations and commercial lenders' licensing requirements in the following jurisdictions:

• Australia
• United States
• United Kingdom
• Singapore
• European Union
• New Zealand
• Cayman Islands
• Bermuda
• Gibraltar
• British Virgin Islands
• Seychelles
• Vanuatu

 

What Types of Commercial Lenders Do We Support?

Our commercial lenders' compliance solutions cover:

• Mortgage Lending Compliance
• Commercial Lending Compliance
• Credit Underwriting Compliance
• Investment Banking Compliance.
• Private Equity Compliance
• Venture Capital Compliance
• Asset Management Compliance
• Corporate Treasury Compliance
• Trade Finance Compliance
• Commercial Loan Providers' Compliance
• Merchant Cash Advance Providers' Compliance.
• Equipment Financing Companies' Compliance
• Invoice Financing Providers' Compliance
• Risk and compliance solutions for other types of financial service providers that offer financing

 

Commercial Lenders’ Compliance Advisory

Our focus areas include:

• Detailed Compliance Advice: Covering commercial lenders' compliance management issues across the first, second, and third lines, as well as matters related to effective compliance with financial markets regulations and commercial lenders' licensing requirements.
• Banking Relationships Advice: On risk and compliance issues related to managing and expanding relationships with banks, liquidity providers, and other financial institutions to help you meet their risk appetite requirements, anti-money laundering and counter-terrorist financing requirements, fraud prevention and recall volume expectations, and other compliance-related and operational standards.
• Operational AML Advice: Advising support, onboarding, KYC, operating and other teams on the day-to-day onboarding and support queue management, effective AML/CFT resource allocations, and operational improvements, helping you maintain the overall customer experience and efficiency while remaining compliant with the commercial lenders' AML/CFT requirements.
• Operational Compliance Advice: Advising compliance, management, technology, and support teams on the day-to-day compliance with corporate lending regulations, focusing on internal processes and critical internal controls for effective commercial lenders' compliance management.
• Risk Management Advice: Covering risk rating and methodologies, risk assessments, management, and mitigation for various risk types faced by commercial lenders, including regulatory, ML/TF, fraud, data protection, and operational risks. We help you safeguard against potential compliance breaches and comply with risk management obligations under commercial lenders' licensing requirements and other applicable laws and regulations.
• Compliance Framework Advice: To help you create or enhance your compliance management framework, identify gaps and areas of improvement, meet the commercial lenders' compliance obligations effectively, improve internal governance and reporting, and optimise them for market expansion and growth.
• Commercial Lenders' Licensing Advice: We can guide you through the licensing process, help you apply regulations to your specific circumstances and business environment, and meet commercial lenders' licensing requirements to become licensed or maintain it.
• Peer Benchmarking and Best Practices: We can help you benchmark your compliance practices against peers and applicable regulatory compliance guidance, identify areas for improvement and adopt best practices for enhanced compliance.
• Government Agencies Liaison Advice: We provide strategic guidance to senior management and compliance teams on maintaining and managing relationships with external bodies, including regulators, AML/CTF supervisors and law enforcement agencies, focusing on long-term compliance strategies and proactive engagement.
• Specific Commercial Lenders' Compliance Issues: We can help you resolve specific risk or compliance issues related to corporate lending regulations and compliance obligations, including but not limited to external audits and reviews, reporting, oversight, difficult clients or transactions, expansion challenges, compliance management issues, process optimisation, regulatory challenges you may encounter and more.
• Further information: You can visit our Regulatory Compliance Consulting Solutions page for a comprehensive list of advisory services we offer to commercial lenders and other licensed financial institutions, financial services providers, and regulated businesses.

 

 

Reporting and Regulatory Liaison Solutions for Commercial Lenders’ Compliance 

• Regulator Liaison Management: Providing operational guidance to senior management and compliance teams on managing relationships with regulators, AML/CFT supervisors, police bodies, privacy commissioners, and other government entities. This includes handling requests for information, responding to ad-hoc regulatory inquiries, managing findings from audits and investigations, managing compliance with reporting obligations for commercial lenders and more.
• Board and Committee Reporting: Facilitating structured reporting workflows for various committees and board delegates, including risk, compliance, and audit committees, focusing on your current compliance status, deviations from your risk appetite, changes in risk ratings and any operational compliance updates to ensure that governance structures are well-informed and aligned with compliance management practices.
• Compliance Performance Metrics: Developing and presenting comprehensive compliance performance metrics to the board or relevant committees, offering insights into your compliance effectiveness and identifying points for improvement in key compliance areas, including compliance training, fraud prevention, compliance monitoring, risk rating and assessment, controls effectiveness, adherence to your compliance calendar, regulatory technology (RegTech) performance, and more.
• Internal Audit Reporting: We can help you increase the effectiveness of the internal audit to make its findings reflect your actual performance against the commercial lenders' compliance obligations. This includes developing tailored methodologies for the auditors, preparing the necessary audit evidence and reviewing audit results. The goal is to ensure that audit procedures and outcomes directly contribute to maintaining and enhancing your compliance status and internal controls' effectiveness.
• AML/CFT Reporting Compliance:  We help with the implementation of effective AML/CFT reporting processes, aligning with specific anti-money laundering regulations for internal oversight and prompt escalation of critical AML issues within your business to help the management receive a clear overview of your AML/CFT compliance status.
• Transactional Reporting: Implementing effective transactional reporting procedures to help with commercial lenders' compliance management of reporting obligations under various laws and regulations, including submitting SAR, SMR, STR, PTR, TTR, specific reportable matters under the commercial lenders' licensing requirements and other externally reportable transactions and activities.
• Internal Quality Assurance Reporting: While second-line control testing is crucial for complying with corporate lending regulations, including commercial lenders' licensing requirements, first-line quality assurance results are equally important for effective risk and compliance management. We help organise effective reporting lines, tailor reporting content to your specific circumstances, products, and team size, and establish a structured approach to responding to reporting outcomes.

 

 

Comprehensive Compliance Management Solution for Commercial Lenders

Our compliance management services include, but are not limited to, the following:

• Commercial Lenders' Compliance Management Leadership: We act as your Compliance Leads and Compliance Managers, fully managing compliance obligations under the applicable commercial lenders' licensing requirements, laws, regulations, industry codes, and regulatory guidance.
• Second-Line Compliance Management: We offer a full range of second-line compliance assurance solutions, including internal controls testing for operational, compliance, marketing, legal and other risks, as well as managing issue closure control testing and more.
• Supporting the Board in Strategic Compliance Management: Advising on the necessary compliance resourcing, budget, tools, role structuring, and compliance functions' structure to support your specific business objectives within your risk appetite and risk management framework.
• Compliance Project Management: Effectively coordinating between senior management, committees, legal advisers, risk and compliance functions, outsourced providers, and different departments, including product development, technology, customer support, operations, assurance, marketing, and others, to help you successfully implement compliance projects across the business.
• Customised Governance Solutions: Tailoring governance frameworks and mechanisms to fit your specific governance structure and effectively comply with corporate lending regulations and other applicable obligations. Whether your business is locally oriented, a start-up, undergoing expansion, part of a multinational group, has a listed parent company or is undergoing restructuring, we tailor the oversight of commercial lenders' compliance management to your business case.
• Stakeholder Management and Reporting: Reporting to the board, committees, shareholders, regulators and other stakeholders. Providing management and the board with comprehensive compliance reports that cover your compliance with commercial lenders' compliance obligations, regulatory development summary, compliance-related data and statistics, internal controls testing outcomes and more. Also covering the status of your specific compliance-related projects and compliance goals, relevant compliance KPIs, and more.
• Compliance Calendar Implementation: We design and implement compliance management programs and calendars, covering such areas of commercial lenders' compliance obligations as policy and key document reviews, control testing, risk assessment and reviews, vendor reviewers, user system access reviews, assurance activities and more.
• Managing Customer Onboarding and Due Diligence: Implementing commercially oriented and compliant processes for KYC information collecting, Know Your Business (KYB), ML/TF risk assessment, PEP and Sanctions screening, CDD and EDD, especially for higher ML/TF risk clients, to help you comply with AML/CFT compliance obligations for commercial lenders.
• AML Transaction Monitoring and Reporting: Developing and implementing a set of business-specific ML/TF alerts and red flags to detect and report suspicious transactions to comply with the commercial lenders' AML requirements without making AML/CFT compliance a hindrance to business.
• Information Requests and AML/KYC Data Sharing: Handling information requests from law enforcement agencies, AML/CTF supervisors, and other relevant AML/CTF designated entities, such as your banking partners and other essential service providers (liquidity providers, finance providers, etc.), ensuring that you are fully supported in all AML/CTF compliance-related communications.
• Business Expansion Support: Providing support for your business expansion objectives, recognising and assessing new risks, developing and implementing controls and mitigations for them, as well as addressing new compliance obligations and putting in place practical tools and systems to manage them.
• Commercial Lenders' Operational Compliance: Including but not limited to:
  • On-the-Ground Compliance: Conducting compliance management meetings, organising routine and ad hoc compliance reporting, overseeing mitigations and controls testing, leading adjustments and enhancements to your internal controls and protocols when required.
  • Compliance Process and Operations Building: Developing effective and compliant procedures and processes to implement your policies, support your operations across different teams and mitigate operational, regulatory and other risks.
  • Outsourced Provider Performance Monitoring: Setting up initial due diligence and ongoing review frameworks for your outsourced providers to help you meet the required service standards for outsourcing under various commercial lenders' compliance obligations, including commercial lenders' licensing requirements.
  • Incident Management and Reporting: We can help you set up effective processes for incident reporting, escalations, and management at different levels of your business.

 

Commercial Lenders’ Compliance Assurance 

Our services include:

• Compliance Assurance Programs:  We can design and implement your compliance assurance program to maintain enhanced oversight of your compliance with both corporate lending regulations and your internal compliance and risk appetite thresholds.
• Organisation-Wide Risk Assessments: Helping you focus on the specific risks faced by your business, considering its size, products, client types, jurisdictions of operation, delivery channels, financial institutions you interact with, available technology, and other tools. This includes assessing available mitigations, controls, their effectiveness, residual risk ratings, and the plan to move forward.
• Internal Controls Design: We can develop internal controls for various risk types, including regulatory, fraud, operational, strategic, financial, and other risks. Please visit our Internal Controls Design page for more information. 
• Assurance Testing: We conduct assurance testing to verify that the business complies with its policies, procedures, and commercial lenders' compliance obligations, including commercial lenders' licensing requirements. We also assess whether your internal controls effectively mitigate existing risks, including those required to be monitored under the applicable corporate lending regulations. This process includes a compliance controls testing report and, if necessary, a gap analysis.
• Compliance Quality Assurance: We go beyond merely meeting regulatory requirements. We focus on evaluating and enhancing your risk and compliance management processes to ensure they align with your current and future goals, business model, risk analysis, current client inflow, and more. We also suggest which compliance processes you can use to meet your goals. Here is an example of this service in the AML/CFT area.
• Assurance Reporting: Compiling testing findings and issuing comprehensive compliance assurance reports, which include:

• Identification of any deficiencies or control weaknesses, with clear explanations and potential root cause analysis.
• Recommendations for corrective actions to address identified issues and enhance compliance effectiveness.
• Evaluation of the overall effectiveness of your internal controls and regulatory compliance monitoring program against your desired assurance level.

• Regulatory Inspection Readiness: We can help your business prepare for external audits and regulatory inspections, reducing the risk of adverse findings related to commercial lenders' compliance obligations. This includes conducting mock inspections to identify gaps, reviewing documentation and record-keeping practices to ensure all relevant materials are well-organised and readily accessible, and training staff on their roles in the inspection process. We assist in identifying any missing information and weak points, provide interview preparation, and more to ensure readiness for auditor or regulator review.
• Further information: You can visit our Compliance Assurance Solutions page for more information on our third-line compliance assurance review solutions.

 

Compliance remediation solutions

Our focus areas include:

• Compliance Remediation Advice: Assisting commercial lenders in effectively addressing and rectifying compliance issues, from minor breaches to significant regulatory challenges, including warnings and action plans.
• Remediation Plan Development: Following the independent review, we assist in analysing the findings to identify necessary remedial actions. We then support commercial lenders in devising a detailed plan outlining these actions for submission to your regulator or an AML/CFT supervisor, ensuring the plan is both actionable and compliant with regulatory expectations.
• Remediation Plan Commitment: We help commercial lenders complete their remediation plans and prevent non-compliance recurrence.
• Executive Attestation Support: Our services include assisting senior executives in preparing the required attestations to your regulator. This involves confirming that all necessary remedial actions have been undertaken and adequate compliance measures are in place, supported by comprehensive documentation and evidence. This option covers assistance with the removal of any licensing restrictions.
• Further Information: For more information, you can visit our Compliance Remediation Solutions page.

 

 

Internal Controls Testing and Commercial Lenders’ Compliance

When it comes to reality versus a nice policy or procedure with nothing else to show for it, it’s often a case where a policy says A, but reality says B. One might ask, why didn’t we test our internal controls before? Or, why didn’t we do it properly? There’s nothing worse than faking compliance instead of actually doing it.

Our second line of compliance defence solutions covers the development, testing, and enhancement of a wide range of controls to ensure compliance with various laws and regulations governing commercial lenders' compliance obligations.

We go beyond merely quoting corproate lending regulations or a selection of licensing requirements, then adding Excel sheets painted in different colours as a supposed source of truth with nothing to show for it.

• We test them.
• We link them to your risk appetite and core risk management documentation.
• We provide relevant suggestions and analysis tailored to your business.

Some of our focus areas for testing the commercial lenders' compliance requirements include:

 

Regulatory Compliance and Licensing Controls

• Compliance Management Program: Commercial lenders should have robust compliance management systems, including conflict of interest management and staff training. This involves implementing an adequate compliance management system to address all regulatory requirements.
• Liquidity Management: Corporate loan providers should maintain sufficient liquidity to meet operational needs and ensure financial stability. They are expected to adhere to comprehensive compliance risk management standards covering financial and liquidity risks and ensuring robust risk frameworks are in place.
• Capital Adequacy: Commercial lenders and Commercial Lenders are expected to maintain adequate capital to cover operational and credit risks, ensuring financial resilience.
• Financial Auditing: Corporate finance companies should conduct regular financial audits to verify financial stability and ensure compliance with regulatory standards.
• Cross-Border Application of Regulations: Corporate finance firms should comply with specific guidelines and rules regulating the cross-border application of national corporate lending regulations to overseas corporate lending institutions that offer services to their clients in different jurisdictions.
• Loan Servicing Controls: Some commercial lenders' licensing requirements require having controls for efficient and compliant loan servicing activities, including:
  • Accurate recordkeeping of loan accounts and borrower information.
  • Timely communication with borrowers regarding payments, delinquencies, and other loan-related matters.
  • Adherence to fair debt collection practices.
  • Procedures for handling loan defaults and foreclosures (if applicable).

 

Operational Oversight Controls

• Outsourcing Oversight: Corporate finance firms should maintain oversight of outsourced functions to ensure service quality and regulatory compliance.
• Risk Management: Corporate finance providers are expected to implement comprehensive risk management frameworks to effectively manage various risks.
• Governance Arrangements: Corporate loan providers should ensure effective governance structures are in place to support decision-making and risk oversight.
• Senior Management Accountability: Corporate finance businesses should assign specific responsibilities to senior management to ensure accountability for compliance.
• Operational Resilience: Commercial lenders should develop continuity plans to ensure business resilience and operational continuity during disruptions.
• Technology Risk Management: Corporate finance companies should implement robust cybersecurity measures to safeguard data and ensure the operational efficiency of digital platforms.
• Information Security Management: Corporate financing providers are expected to ensure the confidentiality, integrity, and availability of client data.
• Business Continuity and Disaster Recovery (BCDR): Corporate finance firms should establish plans to maintain critical operations during disruptions.
• Interest Rate and Foreign Exchange Risk Management: Corporate lending institutions involved in:
  • Lending to businesses with international operations exposed to foreign exchange fluctuations.
  • Offering loans with variable interest rates.
  • Having significant exposure to interest rate movements in their own funding sources.
• Commercial lenders are expected to implement controls for managing these risks, including:

• Stress Testing: Simulating various interest rate and foreign exchange scenarios to assess potential impacts on the loan portfolio.
• Hedging Strategies: Utilising financial instruments like interest rate swaps or foreign exchange options to mitigate interest rate and currency risks.
• Internal Limits: Setting internal limits on exposure to interest rate and foreign exchange risks.
• Monitoring and Reporting: Regularly monitoring risk exposures and reporting to senior management.

 

 

Market Integrity and Transparency Controls

• Market Conduct Standards: Commercial lenders must ensure fair market conduct.
• Fair Dealing Principles: Corporate loan providers should ensure fair treatment of clients by providing transparent terms and conditions.
• Conduct and Disclosure Standards: Corporate financing providers should maintain high standards for disclosures to clients, ensuring they are clear and accurate.
• Service Provision Standards: Corporate finance entities should provide services efficiently and fairly to uphold service provision standards.
• Client Asset Protection: Corporate finance firms are expected to safeguard client funds and ensure they are segregated from company funds.
• Dispute Resolution: Commercial lenders should establish mechanisms for resolving client disputes and ensuring proper compensation.

 

 

Resource Management Controls

• Resource Adequacy: Business finance companies are expected to ensure adequate financial, technological, and human resources for effective operations and regulatory compliance.
• Professional Competence: Corporate lending institutions should ensure that staff involved in credit assessment, regulatory compliance, and customer service are competent and adhere to professional standards.
• Advisor and Representative Competence: Corporate finance firms should ensure that advisors and representatives providing lending services receive adequate training and demonstrate competence.
• Training and Development: Commercial lenders are expected to provide ongoing training for staff on relevant regulations, product knowledge, and best practices.
• Fraud Detection Systems: Commercial lenders should implement systems to detect and prevent fraudulent activities, ensuring robust protection for both the institution and its clients.
• Financial Compliance Technology: Commercial lenders should utilise financial compliance technology to enhance compliance processes and ensure adherence to regulatory standards.

 

Reporting Controls

• Comprehensive Transaction Reporting: Business finance providers are expected to maintain detailed reporting of financial activities, including loan origination, funding, repayments, and defaults for management, compliance, and auditing purposes.
• Regulatory Reporting: Commercial lenders should ensure regular reporting to regulatory authorities on lending activities, AML/CTF compliance, and adherence to consumer protection standards.
• Record-Keeping: Corporate finance firms are expected to maintain accurate records of all financial transactions, borrower information, and communications for audit and regulatory review purposes.
• Sustainability Reporting: Commercial lenders should establish controls for reporting on ESG (Environmental, Social, and Governance) initiatives and impacts.
• Impact Reporting: Corporate lending institutions should develop reporting mechanisms to assess and disclose the social and economic impact of lending activities.

 

Product and Service Management Controls

• Product Suitability: Commercial lenders must ensure products are suitable for clients by considering their financial needs and risk tolerance.
• Product Lifecycle Oversight: Commercial lenders should ensure procedures for managing products from design to distribution are in place to ensure client suitability and market integrity.
• Execution Quality: Corporate finance firms must ensure efficient processing of financial transactions to maintain high execution quality.
• Data Protection and Privacy: Corporate financing providers must adhere to robust data protection standards aligning with national data protection laws for financial institutions.
• Agile Product Development: Corporate finance companies are expected to develop controls that enable rapid development, testing, and deployment of new products, maintaining compliance with regulatory standards.
• Accessibility and Inclusivity: Commercial lenders should ensure products are accessible to a wide range of clients, including those with disabilities, aligning with broader social responsibility goals.

 

Transactional Controls

• Know Your Customer (KYC): Commercial lenders must verify client identities and understand their financial situation to mitigate fraud and anti-money laundering risks.
• Customer Onboarding: Corporate finance firms should streamline onboarding processes to efficiently bring new clients on board.
• Transaction Monitoring: Corporate lending institutions should develop controls to detect and conduct ongoing due diligence on unusual, large, and suspicious transactions and transaction patterns.

 

 

Policies and Procedures for Commercial Lenders’ Compliance Management 

• Compliance Policies and Core Documents: We develop, enhance, and implement a set of core policies, manuals, frameworks, and procedures for effective commercial lenders' compliance management.
• Effective Procedures for Commercial Lenders' Compliance Management: We draft and enhance a detailed set of procedures and protocols to meet the distinct needs of your business, focusing on efficient compliance, your business goals, and applicable commercial lenders' compliance requirements.
• Examples: These policies and procedures include, but are not limited to:

 

Operational Compliance

• Compliance Management Frameworks
• Compliance Monitoring Programs
• Compliance Calendars and Checklists
• Complaints Handling and Dispute Resolution Policies
• Compliance Training Manuals and Programs, as part of our regulatory compliance training solutions
• Obligation Registers
• Incident Reporting Policies and Procedures
• Corporate Finance Transaction Policies
• Client Relationship Management Policies
• Outsourcing Policies and Vendor Risk Management policies as part of our outsourced provider's compliance management solutions
• New Client Account Opening Policies and Procedures as part of our customer onboarding solutions

 

Governance and Oversight

• Board Charters, Risk, Audit and Compliance Committee Charters, as part of our corporate governance solutions
• Codes of Conduct
• Delegations Registers
• HR Manuals and Policies
• ESG Compliance Policies
• Conflict of Interest Policies
• Whistleblowing Policies
• Investment Committee Charters
• Ethical Investment and Lending Policies

 

Risk Management

• Risk Management Frameworks as part of our risk management solutions
• Risk Assessment Guidelines and Methodologies
• Internal Control Testing Methodologies
• Risk Registers and specialised risk registers like Health and Safety Risk Registers
• Cybersecurity Risk Management Policies
• Business Continuity and Disaster Recovery (BCDR) Policies
• Credit Risk Management Policies
• Collateral Management Policies

 

Audit and Assurance

• Compliance Assurance Programs as part of our compliance assurance solutions
• Internal Audit Policies and Programs as part of our internal control testing solutions
• Regulatory Reporting Procedures
• Deal Structuring and Due Diligence Procedures
• Post-Lending Monitoring Policies

 

Client and Market Conduct

• Marketing and Advertising Policies
• Fair Dealing Policies
• Product Pricing and Disclosure Policies
• Client Suitability and Onboarding Policies
• Deal Transparency and Disclosure Policies
• Complaints Handling and Dispute Resolution Policies

 

AML/CFT and Financial Crime Compliance

• AML/CFT Compliance Programs
• AML/CFT Risk Assessment
• Sanctions Compliance policies and procedures
• Fraud Prevention Protocols and Controls as part of our fraud prevention solutions
• ABC Policies

 

Privacy and Data Management

• Client Data Protection Policies
• Record-keeping Policies and Procedures and/or Data Governance Policies as part of our record-keeping compliance solution
• External Privacy Policies
• Internal Data Protection Compliance Programs

 

 

Compliance Training and Capacity Building

We focus on practical compliance and the application of training to real-world compliance scenarios and challenges that commercial lenders generally face. Our services include:

• Customised Compliance Training Solutions:  Specialised compliance training sessions for various teams, including management, compliance, operations, sales, and customer relations, focusing on corporate lending regulations, applying commercial lenders' compliance management practices to your circumstances, risk awareness, and more.
• Up-to-date Regulatory Compliance Updates:  Keeping compliance officers, managers, CROs, COOs, and other Risk and Compliance team members informed of changes in commercial lenders' licensing requirements and regulations, AML/CFT updates, and changes in regulatory guidance.
• Data Analysis for Effective Compliance Monitoring: Covering training on compliance-related, data-based analysis and its results, including risk rating, internal control adjustments, resource and focus reallocation, and more.
• Workshops on Emerging AML Trends and Red Flags: Updating on the new AML trends, red flags, typologies, and AML/CFT requirements for commercial lenders. For more information, please visit our AML/CFT Training Solutions page.
• Practical Workshops: Interactive workshops focused on effective and goal-oriented commercial lenders' compliance, capacity planning, and resource allocation, covering:

• Corporate Lending regulations
• Internal and external compliance reporting
• Effective governance over risk and compliance functions
• Organisation-wide risk assessment, risk rating methodologies and the development, management, and testing of corresponding internal controls, including controls testing methodologies and practical techniques.
• Commercial lenders' compliance reality, including outsourced provider monitoring, UAV management, incident management, product suitability assessments, advertising and marketing compliance, improvements in the client onboarding journey, transaction monitoring processes, and more.

• Further information: You can visit our Compliance Training Solutions page for more information on the compliance training services we offer to licensed financial institutions and financial service providers.

 

Commercial Lenders and AML/CTF Compliance

We offer a complete set of solutions covering commercial lenders' anti-money laundering (AML), financial crime and counter-terrorism financing (CTF) compliance. Our solutions include:

• Customer due diligence, screening, and customer onboarding solutions
• Development of transaction monitoring frameworks tailored to commercial lenders' specific ML/TF red flags and your business specifications
• AML advisory covering financial advice providers' compliance issues and challenges
• Drafting, testing, and updating AML policies and procedures
• AML training and capacity building
• Managed AML compliance solutions for commercial lending providers
• Internal and statutory AML/CFT audit solutions for commercial lenders
• Financial crime prevention framework development focusing on common fraud risks faced by commercial lenders.
• For more information, please visit our specialised AML Compliance Solutions page for Commercial Lenders

 

Commercial Lenders’ Compliance Technology Integration

Our services cover compliance aspects concerning the integration of technology for risk and compliance e-management, transactional reporting (where applicable), usage of AI, technology outsourcing, and compliance aspects of third-party risk management for commercial lenders, including:

• Needs Assessment
• Compliance Technology Selection: Based on your budget, products, available operational and technical resources, and the applicable commercial lenders' compliance obligations
• Implementation assistance across the organisation
• Streamlining operational workflows: For routine compliance tasks like data collection, reporting, and risk assessments
• AML/CFT Compliance Technology: Covering customer digital onboarding, E-KYC, PEP and sanctions screening, transaction monitoring, etc.
• Integration of commercial lenders' compliance obligations into an effective CRM system
• Record-Keeping Obligations: Helping you choose and integrate the necessary tools to comply with the record-keeping requirements under various laws and corporate lending regulations

 

Data Management and Information Privacy Solutions

• Data Governance and Compliance:  Assisting commercial lenders in establishing robust data governance procedures, programs, and protocols that align data collection, storage, and usage practices with relevant data privacy regulations, such as GDPR, CCPA, and other applicable laws. These measures safeguard sensitive client and business information from unauthorised access, breaches, and misuse.
• Privacy Policy Compliance Monitoring: Helping you implement privacy policies that reflect the latest data protection legislation, supported by continuous compliance monitoring tools to maintain the highest data privacy standards.
• Record Maintenance Protocols:  We assist in developing and implementing effective procedures for maintaining necessary records, covering commercial lenders' compliance with applicable regulatory reporting standards and reporting requirements.
• Record Availability and Inspection Readiness:  Corporate lending regulations often require records to be readily available for inspection by regulators, AML/CFT supervisors, tax agencies, and other relevant authorities. This extends to information kept by your outsourced service providers. We help you organise your record-keeping processes to meet these needs.

 

ISO Standards and Commercial Lenders’ Compliance

• Cross-Reference Mapping: Integrating ISO standards such as ISO 27001, ISO 9001, and ISO 22301 into an existing compliance framework and linking specific sections of ISO standards to corresponding procedures in your internal policies and procedures.
• Pre-Audit Preparation: Coordinating ISO controls testing across different parts of the business.
• Leading evidence collection across the different departments to cover relevant compliance areas such as planning, governance, organisational controls, operational controls, technological controls, and physical controls through structured workflows.
• Digital Compliance Repository: Helping you utilise a centralised digital repository for storing all compliance-related documents and evidence, making it easily accessible for audit purposes and compliance verification.
• ISO Audit Liaison:  Acting as a liaison between your team and the auditors, coordinating information requests, and ensuring all the necessary documentation is readily available.
• Post-Audit Remediation Management: We can lead the implementation of your remediation plan and support corrective actions to address all audit findings effectively.

 

Regulatory Change Management Solutions

Empower Your Business with Proactive Regulatory Change Management:

• Stay Ahead of the Curve:  We actively monitor regulatory updates from global financial authorities like MAS, ASIC, FMA, FCA, SEC, and other regulators for commercial lenders' compliance changes and updates to evaluate the implications of regulatory changes.
• Impact Assessment and Mitigation Strategies: We analyse the potential impact of regulatory changes on commercial lenders' compliance management frameworks and operational processes. We then collaborate with you to develop effective mitigation strategies that support continued compliance and minimise disruption.
• Seamless Implementation and Change Management:  We guide commercial lenders through necessary process adjustments, update internal policies and procedures, facilitate a smooth transition through regulatory changes, and assist with effective communication with impacted stakeholders.